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TROUBLESHOOTING
Most cooking problems often are caused by little things you can find and fix without tools of
any kind. Check the lists below and on the next page before calling for assistance or service. If
you still need help, see “Requesting Assistance or Service” on page 27.
RANGE DOES NOT WORK
CAUSE
•
The range is not properly connected to the gas supply. Contact an autho-
rized Whirlpool service technician to reconnect the range to the gas supply.
(See the Installation Instructions.)
•
You have blown a household fuse or tripped a circuit breaker.
•
The control knob is not set correctly. Push in the control knobs before
turning them.
PROBLEM
Nothing works
PROBLEM
The oven does not work
The burner fails to light
The burner flames lift
away from the ports,
are yellow, or are noisy
OVEN/BROILER BURNER
CAUSE
•
You have not set the oven control knob correctly. Refer to the proper
instructions.
•
The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
•
The ignitor is broken. Contact an authorized Whirlpool service technician
to replace it.
•
You have blown a household fuse or tripped a circuit breaker.
•
The air/gas mixture is incorrect. Contact an authorized Whirlpool service
technician to check the air/gas mixture or see the Installation Instructions.
SURFACE BURNERS
CAUSE
•
You have blown a household fuse or tripped a circuit breaker.
•
The burner ports may be clogged. Clean them with a straight pin. (See pages
21 and 22.)
•
The burner ports may be clogged. Clean them with a straight pin. (See pages
21 and 22.)
•
The burner needs cleaning. (See pages 21 and 22.)
•
The air/gas mixture is incorrect. Contact an authorized Whirlpool service
technician to check the air/gas mixture or see the Installation Instructions.
•
The burner is wet from washing. Let it dry.
PROBLEM
The burner fails to light
The burner flames are
uneven
The burner flames lift off
the ports, are yellow, or
are noisy when turned off
The burner makes a
popping noise when on