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If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll-
free telephone number for help or calling for service, please provide a detailed description of
the problem, your appliance’s complete model and serial numbers and the purchase date.
(See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
Nothing will
operate
The oven will
not operate
28
POSSIBLE CAUSE
The power cord is not
plugged into a live circuit with
proper voltage.
Range is not properly con-
nected to gas supply.
A household fuse has blown
or a circuit breaker has
tripped.
Controls are not set correctly.
The flow of combustion and/
or ventilation air to the range
is blocked.
The Oven Selector is not
turned to BAKE or BROIL.
A delayed start time has
been set.
The Oven Temperature
Control is not turned to a
temperature setting.
The automatic MEALTIMER’”
clock is not set correctly.
The Stop or Start Time
Knobs for the automatic
MEALTIMER clock are not
set at the correct time of day.
SOLUTION
Plug the power cord into a live circuit
with proper voltage. (See Installation
Instructions.)
Contact an authorized Whirlpool@
service technician to reconnect range
to gas supply. (See Installation
Instructions.)
Replace household fuse or reset
circuit breaker.
Reset controls, if needed.
Remove blockage to airflow to and
around range.
Turn the Oven Selector to the desired
setting.
Wait for the start time to be reached.
Push in and turn the Oven Tempera-
ture Control to a temperature setting.
Set the MEALTIMER clock correctly.
(See “Using the automatic
MEALTIMER clock” on page 16.)
If a delay start or stop is not desired,
the Stop and Start Time Knobs must
be turned to the correct time of day.
Turn knobs till they pop out.