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Troubleshooting
This section is designed to help you save the cost of a service call. This section outlines
possible problems, their causes, and actions you can take to solve each problem.
Before calling for assistance …
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
Nothing will
operate
The microwave
oven will
not run
Microwave
cooking times
seem too long
POSSIBLE CAUSE
The unit is not wired into a
live circuit with the proper
voltage.
A household fuse has blown
or a circuit breaker has tripped.
The electric company has
experienced a power failure.
You are using the oven as
a timer.
The door is not firmly closed
and latched.
You did not touch
START/ENTER.
You did not follow directions
exactly.
An operation that was
programmed earlier is
still running.
The electric supply to your
home or wall outlets is low or
lower than normal.
The cook power is not at the
recommended setting.
Larger amounts of food need
longer cooking times.
SOLUTION
Contact a qualified service techni-
cian to wire unit into a live circuit
with the proper voltage. (See
Installation Instructions.)
Replace household fuse or reset
circuit breaker.
Check electric company for a power
failure.
Touch TIMER OFF to cancel the
Minute Timer.
Firmly close and latch door.
Touch START/ENTER.
Check instructions for the function
you are operating.
Touch OFF/CANCEL to cancel
previous programming.
Your electric company can tell you if
the line voltage is low. Your electri-
cian or service technician can tell
you if the outlet voltage is low.
Check “Microwave cooking chart” on
page 49.
Allow for more time when cooking
more food at one time.
continued on next page
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