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What is wrong and why?
We strongly recommend that you carry out the following checks on your
oven before calling a Service Engineer. It may be that the problem is a
simple one which you can solve yourself, without the expense of a
service call.
If the Service Engineer finds that the problem is listed below, you will be
charged for the call whether or not the cooker is under guarantee.
Problem
The oven or grill will not light.
Check
Check that the oven is switched on at the wall.
Check that the timer is set to 'manual' (See page 25).
Check that there has not been a power failure. If the electricity
supply has been interrupted or you have switched the oven off at the
wall the grill may have cut out before the cooling fan has cooled the
oven down. Switch the oven on at the wall until the cooling fan has
cooled it down.
Check that there is not a problem with your gas supply. You can do
this by making sure that other gas appliances such as your central
heating or gas fire are working.
Problem
Food is cooking too quickly or too slowly.
Check
Check that you are using the recommended gas marks and shelf
positions. See pages 17, 18 and 19. Be prepared to adjust the gas
mark up or down to achieve the results you want.
Problem
The oven is not cooking evenly.
Check
Check that the oven is installed properly and is level.
Check you are using the recommended temperatures and shelf
positions.
If you are using a tin or tray which is larger than the one we
recommend, be prepared to turn it round during cooking
If you are cooking a large item be prepared to turn it round during
cooking.
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What is wrong and why?