ZENworks® ESM 3.5 Administrator’s Manual 216
• Create Management Signature Keys
This test verifies that the unique signature keys used for information security were
written to the Management Service database successfully. If this test failed, communi-
cation with the database host may have failed, the account settings used to connect
may be incorrect or the installation may have failed to configure your server correctly.
• Create Encryption Management Key
This test verifies that the unique encryption management key used for information
security was written to the Distribution Service successfully. If this test failed, com-
munication with the Distribution Service host may have failed, or the installation may
have failed to configure your server correctly.
• Publish Management Data
This test publishes the schema and encryption management key to all users managed
by this Management Service.
If there is a problem or error, the application exception will be logged. The most common issues
preventing a successful installation are:
1. Certificate configuration. Verify that the certificate is trusted and valid. Ensure that the cer-
tificate is placed in a certificate store that the ASP.NET account has access to.
2. DNS or name resolution issues. Verify communication with the Distribution Server by open-
ing one of the following URLs:
• (DS) http://machinename/policyserver/shieldclient.asmx (client)
Figure 105 : Distribution Service - Client Communication
