Serving Your Customers 105
Disk space. Specify the total amount of disk space in megabytes that is allocated to the
customer. It includes disk space occupied by all files related to user's domains/web
sites: web site contents, databases, applications, mailboxes, log files and backup files.
This is the so-called soft quota: when it is exceeded, the user account and domain
names/web sites are not suspended automatically, only the appropriate notices are
sent to your and your customer's e-mail addresses and the resource overage is
indicated by the icon shown in your and your customer's control panels to the left
of the user name (see the list of clients that opens when you click the Clients shortcut
in the navigation pane) or domain name (see the list of domain names that opens
when you click the Domains shortcut in the navigation pane).
Maximum amount of traffic. Specify the amount of data in megabytes that can be
transferred from the customer's web sites during a month. Once the limit is reached,
the appropriate notices are sent to your and your customer's e-mail addresses and
the resource overage is indicated by the corresponding icon shown in the control
panel to the left of the user name (see the list of clients that opens when you click the
Clients shortcut in the navigation pane) or domain name (see the list of domain names
that opens when you click the Domains shortcut in the navigation pane).
Maximum number of web users. Specify the total number of personal web pages that your
customer can host for other users under his or her domains. This service is mostly
used in educational institutions that host non-commercial personal pages of their
students and staff. These pages usually have web addresses like http://your-
domain.com/~username. See the Hosting Personal Web Pages (on page 168) section
for details.
Maximum number of databases. Specify the total number of databases that the customer
can host on the server.
Maximum number of mailboxes. Specify the total number of mailboxes that the customer
can host on the server.
Mailbox quota. Specify the amount of disk space in kilobytes that is allocated for storing
e-mail messages and autoresponder attachment files to each mailbox in a domain.
Maximum number of mail forwarders. Specify the total number of mail forwarders that the
customer can set up.
Maximum number of mail autoresponders. Specify the total number of automatic
responses that the customer can set up.
Maximum number of mailing lists. Specify the total number of mailing lists that you
customer can host on the server. To provide users with mailing lists, you should
install the GNU Mailman software.
Maximum number of Java applications. Specify the total number of Java applications or
applets that can be hosted on the server.
Validity period. Specify the term for a hosting account. At the end of the term, all
customer's domains/web sites will be suspended, its Web, FTP and mail services will
no longer be accessible to the Internet users, and the reseller and his or her
customers (domain owners) will not be able to log in to the control panel. Accounts
cannot be automatically renewed, therefore, in order to bring the hosted domain
names/web sites back to operation, you will need to manually renew the user account:
Click the Clients shortcut in the navigation pane, click the client name you need, click
the Limits icon, specify another term in the Validity period box, click OK, then click the
Switch On icon in the Tools group (Clients > client name).
