Serving Your Customers 119
Adding User Accounts
This chapter focuses on client level accounts that you will create for your customers or
resellers.
If you need to create a domain administrator's account for your reseller's customer,
assign permissions and allocate resources, see the Setting Up Hosting Account for a
Web Site (on page 131) section.
If you need to create an e-mail user account, see the Creating Mailboxes section.
To accommodate a new customer or reseller:
1 Click the Clients shortcut in the navigation pane.
2 Click the Add New Client Account icon in the Tools group.
3 Specify the contact and billing information. Contact name, login name
and password are mandatory fields.
4 If you have predefined user account templates, you can select the
template you need from the Select template drop-down box.
5 Leave the Proceed to configuring client's IP pool check box selected
because you should assign at least one IP address to the user—
otherwise the customer will not be able to host sites. Click OK.
6 Allocate IP addresses to the customer. Select the addresses you
need from the Vacant IPs box and click Add >>. Keep in mind that e-
commerce site hosting customers need dedicated (exclusive) IP
addresses: one dedicated IP address per one site.
7 Click OK. You are now taken to the client account management
screen.
This is the first screen with which your customer starts working when he or she is
logged in to his or her control panel account. For this reason, this screen is referred
to as Client Home page. To take a tour of the customer's control panel environment,
you may want to log in to control panel under customer's credentials or you can
read the Plesk Client's Guide to get more details.
8 Next, to provision your customer with resources, if you created the
user account without using a template, click the Limits icon in the Tools
group.
9 Specify the following items:
Maximum number of domains. Specify the total number of domain names/web sites
your customer will be able to host on the server. This includes web sites hosted
on this server, and domain forwarders that point to web sites hosted on other
servers. Domain aliases (additional domain names for a site hosted on this
server) and subdomains are counted separately and are not limited by this
resource type.
Maximum number of subdomains. Specify the total number of subdomains that the
customer will be able to host.
