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28 LANPLEX® 6000 EXTENDED SWITCHING SOFTWARE
Technical Support This section describes technical support information for 3Com products.
Support from Your
Network Supplier
Many suppliers are authorized 3Com service partners who are qualified to
provide a variety of services, including network planning, installation,
hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the following
information ready:
■ Diagnostic error messages
■ A list of system hardware and software, including revision levels
■ Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following section
on how to contact 3Com.
Support from 3Com If you are unable to receive support from your network supplier, technical
support contracts are available from 3Com.
In the U.S. and Canada, call (800) 876-3266 for customer service.
3.1.5 New feature:
■ Support for SMT MIB path attribute Ring Latency
3.1.4 New features:
■ ESM 10BASE-2 (BNC) media support
■ IP broadcast address configuration support
3.1.1 New features:
■ IP routing functionality
■ TP-DDI media support
■ Nonvolatile data save and restore functionality
3.0.1 New feature:
■ Baselining of Ethernet and FDDI statistics functionality
Table 3 Revision History for LANplex® 6000 Extended Switching Software (continued)
Revision Number Description of Release