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Gourmet Oven
33
Problem Cause Possible Solution
Defective relay. Contact an authorized BKI service
agent for corrective action.
Heating elements not
functioning.
Contact an authorized BKI service
agent for corrective action.
Oven over-temperature switch
defective.
Contact an authorized BKI service
agent for corrective action.
Oven has very slow heat up or
recovery. NOTE: This is
normal when using the LOW
POWER setting.
Improper power line voltage. Contact an authorized BKI service
agent for corrective action.
Heating elements not
functioning.
Contact an authorized BKI service
agent for corrective action.
Defective HIGH POWER/LOW
POWER switch.
Contact an authorized BKI service
agent for corrective action.
Oven will not come up to
temperature
Oven HIGH POWER/LOW
POWER switch is in the LOW
POWER position with the oven
control set in the 300°-400° F
range.
For these temperatures, operate
oven on HIGH POWER.
One or more heater elements
not operating.
Contact an authorized BKI service
agent for corrective action.
Control displays “PROB”. Damaged probe. Contact an authorized BKI service
agent for corrective action.
Thermocouple connection is
loose.
Contact an authorized BKI service
agent for corrective action.
Control displays “EEEE”. Temperature inside the oven is
below 50° F.
Reprogram the controller.
Time/Temperature controller
has failed.
Contact an authorized BKI service
agent for corrective action.
Product not cooked thoroughly Oven not preheated. Be sure to preheat the oven to
300 degrees before placing
product in oven.
Improper time and temperature. Check program for proper time
and temperature setting.