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TROUBLESHOOTING SUGGESTIONS (continued)
15
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
WATER DRIPS OR FLOWS OUT
SPOUT WITH POWER OFF
Foreign particles inside dispense valve Remove valve coil, gently lift off valve
dome and diaphragm, clean diaphragm
Torn diaphragm in dispenser valve Replace diaphragm
Defective dispense valve Replace dispense valve
Inlet valve not completely closing Clean inlet valve/diaphragm
DISPENSES WATER, BUT NOT
PRODUCT
Hopper empty Refill hopper with product
Hopper not engaged with auger motor See OPERATION page 10
Defective product motor Replace product motor
Loose wires Check for loose wires
Broken hopper stub shaft Replace stub shaft
Broken auger motor shaft pin
Replace pin
Flush switch not in UP position Place switch in DISPENSE position
DISPENSES COLD SERVING
Full initial heat up period needed
(10-20 minutes).
Allow enough time for initial heat up
cycle 10 - 20 minutes
Heater or control board wires not
connected
Connect wires
Defective thermostat Replace thermostat
Heater defective Replace Heater
Control board defective Replace cpntrol board
DISPENSER DOES NOT START
(DISPENSER IS HEATING)
Defective keypad switch Replace keypad switch assembly
Disconnected wires Connect loose wires
PRODUCT PLUGS UP MIXING
FUNNEL
"Dry Spots" occurring in the mixing
funnel
Increase water flow
DISPENSER DOES NOT MIX OR WHIP
DRINK
Defective whipper motor Replace whipper motor
Whipper blade missing Replace whipper blade
Loose whipper motor wire
Connect loose wires
Vacuum motor failure Replace blower motor
Vacuum wheel clogged Clean wheel
Vacuum inlet screan clogged Clean inlet port
UNPLEASANT TASTE (Burnt Plastic
taste in finished product)
Water tank needs neutralizing Add 6 oz. pure lemon juice to water
tank, let stand over night, rinse with
clear water. Refill with water resume
normal use of unit
WISKERING ON PRODUCT ELBOW