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TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
The Hot Water LED
flashes when the machine
is turned On
• Hot Water dial is open. Turn the Hot Water dial to
the CLOSED position.
The Steam LED flashes
when the machine is
turned On
• Steam Lever is open. Move the Steam Lever to
the CLOSED position.
Water does not flow from
the group head
• Machine has not
reached operating
temperature.
Allow time for the machine
to reach operating
temperature. The POWER
light will stop flashing
when machine is ready.
• Water tank is empty. Fill Tank.
• Water tank not fully
inserted & locked.
Push water tank in fully
and close the latch.
FILL TANK displayed
on LCD, but water tank
is full
• Water tank is not fully
inserted and locked
into position.
Push water tank in fully
and close the latch.
No Steam or Hot Water • Machine is not turned
on.
Ensure the machine is
plugged in, switched On
at the power outlet and the
POWER button is On.
No Hot Water • Water tank is empty. Fill water tank.
No Steam • Steam Wand is blocked. Use the pin on the cleaning
tool to clear the holes. If
the steam wand continues
to be blocked remove the
tip of the steam wand using
the spanner in the cleaning
tool and soak in hot water.