Filter
Top Products
Troubleshooting and Routine Maintenance
105
B
No Paper Fed The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray, and then
press Black Start or Color Start.
Remove the paper and load it again and then
press Black Start or Color Start (See
Loading paper and other print media
on page 8.)
The Jam Clear Cover is not closed
properly.
Check that the Jam Clear Cover is closed.
(See Printer jam or paper jam on page 108.)
The paper is jammed in the
machine.
Remove the jammed paper by following the
steps in Printer jam or paper jam on page 108.
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not Registered
You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See Storing
Speed Dial numbers on page 51.)
Out of Memory The machine's memory is full. Fax sending or copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
The memory card or USB Flash
memory drive you are using does
not have enough free space to scan
the documents.
Delete unused files from your memory card or
USB Flash memory drive to make some free
space and then try again.
Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of the
machine) and pull out the jammed paper by
following the steps in Printer jam or paper jam
on page 108.
Make sure the paper length guide is set to the
paper size.
Print Unable XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and look inside the
machine for foreign objects and paper scraps. If
the error message continues, see Transferring
your faxes or Fax Journal report on page 107
before disconnecting the machine so you will not
lose any important messages. Then, disconnect
the machine from the power for several minutes
and reconnect it.
Replace XX Ink
Cannot Print
One or more of the ink cartridges
are empty. The machine will stop all
print operations. While memory is
available, black & white faxes will
be stored in the memory. If a
sending machine has a color fax,
the machine's ‘handshake’ will ask
that the fax be sent as black &
white. If the sending machine has
the ability to convert it, the color fax
will be stored in the memory as a
black & white fax.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 111.)
Error Message Cause Action