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Scan Unable XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and look inside the
machine for foreign objects and paper scraps. If
the error message continues, see Transferring
your faxes or Fax Journal report on page 107
before disconnecting the machine so you will not
lose any important messages. Then, disconnect
the machine from the power for several minutes
and then reconnect it.
Unusable Device
Disconnect
device from
front connector.
Turn the machine
off & on by
pressing On/Off
button on
control panel.
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct interface,
then press On/Off to turn the machine off and
then on again.
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash
memory drive that is not supported
has been connected to the USB
direct interface.
(For more information, visit us at
http://solutions.brother.com
.)
Unplug the device from the USB direct interface.
Wrong Paper Size
Paper is not the correct size. Check that the machine’s Paper Size setting
matches the size of paper in the tray. (See Paper
Size on page 20.)
Error Message Cause Action