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Solution: Stir beans before grinding and while grinding turn the
grinding selector to the coarsest setting.
When using very oily beans pour the beans onto a plate and let
some of the sticky oils evaporate (this will not harm the aroma of
the coffee).
Reason
: You used ground coffee in the ground coffee funnel.
The ground coffee was too fine.
Solution: Use ground coffee which is ground somewhat coarser.
Reason: No water is transported through the system.
Solution: Remove water container and make sure that the con-
necting valve is free of any particles (like a coffee bean etc).
Reason:
The ground coffee funnel is clogged; the internal brew-
ing chamber is clogged.
Solution: Place a large cup underneath the coffee spout. Push
the rinse button (Fig. 2E) a few times until the blocked coffee is
removed. (Never fill more than 2 scoops of coffee in the ground
coffee funnel; the funnel is not a storage area for ground coffee).
Also, use a ground coffee which is ground somewhat coarser.
B. THE DISPLAY READS "FILL WATER" BUT THERE IS
ENOUGH WATER IN THE WATER TANK.
Reason: The low water floatation device (Fig.1,4) is missing.
Solution: Within the water tank is a small compartment (like a
mouse trap). Inside is a small black floatation device. On top is a
small clear see-through plastic cover. This small plastic cover is
missing and the floatation device is outside of the small com-
partment. Check if you can find both pieces inside the water
tank and put it back together. If you cannot find the pieces call
1-800-220-5701. We will send the pieces
FREE OF CHARGE.
C. INSUFFICIENT FROTHED MILK PRODUCTION
Reason: Milk is initially not cold enough or your milk is not
suited for thick frothing.
Solution: Make sure milk is cold. Use a different type of milk.
Skim milk will produce the thickest and longest lasting froth. Full
fat milk will produce less thick froth.
Reason:
The components of the frother are not assembled
properly, or the components are clogged with hardened milk, or
one or more of the components is missing, or the steam nozzle
is clogged.
Solution:
a. Remove frother. Check that steam comes out of the steam
nozzle. If not, use a needle and clear blockage from inside
steam nozzle.
b. Clean all other frother parts and assemble properly.
See chapters 10b, 10f.
c. If any parts are missing call Customer Service:
1-800-220-5701 or use the enclosed mail order form to order
the missing part.
D. GRINDER MAKES AN EXTREMELY LOUD NOISE;
NO BEANS ARE GROUND
Reason: A stone or something else is blocking the burr grinder.
Solution: See chapter 16.5 and 16.6.
E. THE REMOVABLE DRAWER (Fig.1, 18) DOESN’T COME OUT
Reason: The internal used coffee disposal chute did not retract.
Solution: Turn off the machine. Wait a minute. Turn machine on
and wait until it stops making any noise. Now try to pull out the
drawer. If this does not work, turn the machine off. Now pull the
31.