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Troubleshooting
Occasionally a problem may arise that is minor in nature, and a service call may not be neccessary. Use this troubleshooting guide for
a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number 1-800-
263-2629 for assistance.
PROBLEM
POSSIBLE CAUSE SOLUTION
Dishwasher doesn’t
run
• Fuse blown or circuit breaker tripped.
• Power supply is not turned on.
• Water pressure is low.
• Replace fuse or reset circuit breaker.
• Make sure dishwasher is turned on and
door is closed. Plug in cord securely.
• Check that water supply is connected and
the water is turned on.
Noise
• Some audible sounds are normal.
• Utensils are not secure in basket / some-
thing small dropped into basket.
• Motor hums.
• Sound from soft food shredding action
and detergent cup opening.
• Ensure everything is secured in the dish-
washer.
• If you do not use often, dishwasher
may hum- remember to fill and pump
out appliance every week to keep the seal
moist.
Suds in the tub
• Improper detergent.
• Spilled rinse agent.
• Use only dishwasher detergent to avoid
suds. If suds are present, open the door
and let suds evaporate.
• Always wipe rinse agent spills immediate-
ly.
Dishes are not dry
• Rinse agent dispenser is empty. • Make sure that the rinse agent dispener is
filled.
Dishes and flatware
are not clean (spots
filming)
• Improper program selected/run.
• Improper rack loading.
• Extremely hard water.
• Select a stronger program.
• Make sure that the detergent dispenser
and spray arms are not blocked by large
dishware.
• Remove all metal utensils from dishwash-
er
Detergent left in dis-
penser cups
• Dishes blocking detergent cups. • Re-load the dishes properly.
Water standing in
the bottom of the
tub
• This is normal. • A small amount of clean water around the
outlet on the tub button at the back of the
tub keeps the water seal lubricated.
Water doesn’t pump
out of the tub
• Drain is clogged.
• Pump motor faulty.
• Make sure the kitchen sink is draining
well. If the dishwasher drains into a dispos-
er, run it clear.
• Have it checked by a qualified technician.
Dishwasher leaks /
steams
• Overfill dispenser or rinse aid spills.
• Dishwasher isn’t level.
• Steam is normal.
• Be careful not to overfill the rinse aid
dispenser. Spilled rinse aid could cause
oversudsing and lead to overflowing. Wipe
away any spills with a damp cloth.
• Make sure the dishwasher is level.
• Steam coming through the vent by the
door latch is normal during drying and
water draining. 9
PROBLEM
POSSIBLE CAUSE
SOLUTION
20