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DISPLAYED MESSAGE POSSIBLE CAUSE REMEDY
FILLTANK!
Insucientwaterinthetank. Fill the tank with water and/or insert it correctly, pushing it
as far as it will go until it clicks into place.
GROUND TOO FINE ADJUST
MILL!
Turn steam knob
The grinding is too ne and the coee is delivered too
slowly or not at all.
When the steam knob has been turned to the I position
asrequestedbytheappliance,presstheOKbuttonand
deliver water from the spout until the water ow is regular.
Stop the water ow and repeat coee delivery, turning the
grinding adjustment knob one click clockwise towards “7”
while the coee mill is in operation.
If after making at least 2 coees delivery is still too slow,
repeat the correction procedure, turning the Grinding
adjustment knob another click until delivery is correct.
EMPTY GROUNDS CONTAINER
The grounds container is too full or more than 3 days have
passed since you last made coee (this guarantees correct
hygiene of the machine).
Empty the grounds container and clean, then replace.
Important: when removing the drip tray, the grounds
container MUST be emptied, even if it contains few
grounds.
If this is not done, when you make the next coees, the
grounds container may ll up more than expected and clog
the machine.
INSERT GROUNDS CONTAINER
After cleaning, the grounds container has not been
replaced.
Open the service door, remove the drip tray and insert the
grounds container.
ADD PRE-GROUND COFFEE
The “pre-ground coee” function has been selected
without placing any pre-ground coee in the funnel.
Place pre-ground coee in the funnel or deselect the
“pre-ground” function.
DESCALE!
The machine must be descaled. The descaling procedure described in the “Descaling”
section needs to be performed as soon as possible.
LESSCOFFEE!
Too much coee has been used. Select a milder taste or reduce the quantity of pre-ground
coee.
FILLBEANSCONTAINER!
The coee beans have run out. Fill the beans container
The pre-ground coee funnel is clogged.
Empty the funnel with the help of a knife, as described in
the section “Cleaning the pre-ground coee funnel”.
INSERTINFUSERASSEMBLY!
The infuser has not been replaced after cleaning. Insert the infuser as described in the paragraph “Cleaning
the infuser”.
CLOSEDOOR!
The service door is open. Close the service door.
ADD PREGROUND COFFEE
The “pre-ground coee” function has been selected
without placing any pre-ground coee in the funnel.
Place pre-ground coee in the funnel.
The funnel (A8) is blocked. Empty the funnel with the help of a knife, as described in
the section “Cleaning the pre-ground coee funnel”.
ADD PREGROUND COFFEE
PressOK
A LONG coee of more than 125 ml has been made with
pre-ground coee.
Addpre-groundcoeeandpressOK.
Energy Saving
The function is active and reduces electricity consumption. Disable the function from the menu (See section “Energy
Saving”).
GENERALALARM!
The inside of the appliance is very dirty. Clean the inside of the appliance thoroughly, as described
in the section “Cleaning and maintenance”. If the message
is still displayed after cleaning, contact a service centre.
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM POSSIBLE CAUSE REMEDY
The coee is not hot
The cups were not preheated. Enable the cup warmer, leave the cups at least 20 minutes
to warm up.
Warm the cups by rinsing them with hot water (using the
hot water function).
The infuser has cooled down because 2/3 minutes have
elapsed since the last coee was made.
Before making the coee, heat the infuser by pressing the
button (see the sections “Tips for a hotter coee”).
A low coee temperature is set. Set a high coee temperature in the menu.
The coee is not creamy
enough.
The coee is ground too coarsely. Turn the grinding adjustment knob one click anticlockwise
towards “1” while the coee mill is in operation (g. 8).
Continue one click at a time until coee delivery is
satisfactory. The eect is only visible after delivering 2
coees.
Wrong type of coee
Use a type of coee for espresso coee makers.
The coee is delivered too
slowly or a drop at a time.
The coee is ground too nely. Turn the grinding adjustment knob one click clockwise
towards “7” while the coee mill is in operation (g.
11). Continue one click at a time until coee delivery is
satisfactory. The eect is only visible after delivering 2
coees.
The coee does not come out
of the spouts, but from around
the service door.
The holes in the spouts are clogged with dry coee dust. Clean the spouts with a toothpick, sponge or hard bristled
kitchen brush.
The coee guide inside the service door is blocked and
cannot swing.
Thoroughly clean the coee guide, particularly near the
hinges.
The coee is delivered too
quickly.
The coee is ground too coarsely. Turn the grinding adjustment knob one click anticlockwise
towards “1” while the coee mill is in operation (g. 11).
Avoid turning the grinding adjustment knob excessively
otherwise when you select two cups, the coee may be
delivered a drop at a time.
Coee does not come out of
one of the spouts.
The spouts are blocked. Clean the spouts with a toothpick (g. 40).
Water comes out of the spouts
instead of coee.
The pre-ground coee may be blocked in the funnel (A8). Empty the funnel with the help of a knife, as described in
the section “Cleaning the pre-ground coee funnel”.
The milk is not frothed.
The milk is not cold enough or is not semi-skimmed. You should ideally use skimmed or semi-skimmed milk at
refrigerator temperature (about 5°C).
If the result is not as you wished, try changing brand of
milk.
The ring is not in the “CAPPUCCINO” position. Push the ring downwards.
The appliance does not come
on.
It is not plugged into the mains socket. Plug into the mains socket.
The main switch is not turned on.
Place the main switch in the I position (g. 29).
The LONG coee has too much
froth
The coee is ground too nely. Turn the Grinding adjustment knob one click clockwise
towards “7” while the coee mill is in operation (g. 11).
Continue one click at a time until coee delivery is
satisfactory.
The eect is only visible after delivering 2 coees.