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functional specifications for the Software or to refund the portion of the actual purchase price paid that is attributable
to the Software. Except as otherwise agreed by D-Link in writing, the replacement Software is provided only to the
original licensee, and is subject to the terms and conditions of the license granted by D-Link for the Software.
Replacement Software will be warranted for the remainder of the original Warranty Period and is subject to the same
limitations and exclusions. If a material non-conformance is incapable of correction, or if D-Link determines in its
sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original licensee
for the non-conforming Software will be refunded by D-Link; provided that the non-conforming Software (and all copies
thereof) is first returned to D-Link. The license granted respecting any Software for which a refund is given
automatically terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for Hardware and Software portions of D-
Link's products will not be applied to and does not cover any refurbished product and any product purchased through
the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or the liquidators expressly
disclaim their warranty obligation pertaining to the product and in that case, the product is being sold "As-Is" without
any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding
anything stated herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase point based on its return policy.
In case the return policy period has expired and the product is within warranty, the customer shall submit a claim to D-
Link as outlined below:
• The customer must submit with the product as part of the claim a written description of the Hardware
defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same, along with
proof of purchase of the product (such as a copy of the dated purchase invoice for the product) if the
product is not registered.
• The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-453-5465, who
will attempt to assist the customer in resolving any suspected defects with the product. If the product is
considered defective, the customer must obtain a Return Material Authorization (“RMA”) number by
completing the RMA form and entering the assigned Case ID Number at https://rma.dlink.com/.
• After an RMA number is issued, the defective product must be packaged securely in the original or
other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number
must be prominently marked on the outside of the package. Do not include any manuals or accessories
in the shipping package. D-Link will only replace the defective portion of the product and will not ship
back any accessories.
• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”)
is allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link.
Products shall be fully insured by the customer and shipped to D-Link Systems, Inc., 17595 Mt.
Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any packages that are lost
in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground
or any common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use