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TECHNICAL ASSISTANCE Eskimo Ice Installation & Operation Manual
22 L-3152 ENGLISH
TECHNICAL ASSISTANCE
If you need technical assistance with your Eskimo Ice system go to www.dometic.com/marinedealers to locate a sales and
service dealer near you or contact Dometic Customer Support:
• USA: 800-542-2477 8:00 AM to 5:00 PM Eastern Time, or 888-440-4494 after hours and weekends
• Europe & the Middle East: +44 (0) 870-330-6101
• All other areas: Visit our website to find your nearest dealer: www.dometic.com/marinedealers
Ice-clog fault.
(SPt)
1. Check for obstruction at the ice discharge in the ice-storage box.
2. Check for frozen ice-delivery hose.
3. Check routing for dips or kinks in the ice-delivery hose.
4. Check for auger motor failure.
5. Check for auger vent clog.
Ice delivery volume seems
less or slower.
1. High seawater temperature.
2. High feedwater temperature.
3. Low seawater flow. Check pump and strainer.
4. Drive motor weak. Replace motor.
5. Auger corroded or stained due to water conditions. Clean and/or replace assembly.
6. Inlet water filter or Y-strainer partially clogged. Clean or replace filter. Remove clog.
7. Loss of refrigerant charge. Consult trained technician.
Water leaks. 1. Defective water seal. Replace seals.
2. Water level in reservoir too high. Adjust float.
Display consistently shows
“Full”.
1. Make sure ice sensor is installed in the ice-storage box.
2. Check ice sensor for proper operation.
Squeaking or groaning
noise coming from
evaporator/auger assembly.
Typically heard once per
revolution as auger rotates.
1. This type of noise is normal during ice production. It is caused by the shearing of extremely hard
ice from the evaporator wall. No adjustment is necessary as this is normal.
2. See description of “excessive noise” below to compare.
Excessive buzzing, grinding
noise from evaporator/auger
assembly. Usually constant.
1. Mineral or scale deposit on auger and evaporator walls. Clean evaporator as described in
“Evaporator Cleaning” on page 20.
2. Low water supply. Check for fouled filter or float valve.
3. Gear-reducer assembly loose on mounts. Tighten the mounts.
4. Gear-motor end-play or worn bearing. Replace worn part.
Oil in auger assembly drain
pan.
1. Leaking water seals in the evaporator/auger assembly. Replace seals.
PROBLEM POSSIBLE REASONS & SOLUTIONS