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Problem soiling
1. Carefully remove burnt-on sugar, melted plastic, aluminium foil or other materials which
melt immediately while they are still hot, using a suitable cleaning scraper.
2. Then clean the hob normally when it has cooled down.
Rectifying faults
It is possible that faults have been caused by a minor error which you can rectify yourself
with the help of the following instructions.
If the malfunction cannot be cleared with the following information please contact your
specialist dealer or Service Force.
If the ceramic glass hob has a glass fracture, please specify to the service centre the three-
digit number, which is printed on the glass plate.
Important! You risk burning yourself when using the cleaning scraper on the hot
cooking zone!
If the cooking zone on which something has melted has already cooled down, warm
it up again before cleaning.
Scratches or dark marks on the ceramic glass surface, caused for example by a pot
or pan base with sharp edges, cannot be removed. However, they do not impair the
functioning of the hob.
If you request a service visit to resolve a fault listed above or because of
improper operation, the visit of the service technician is not free of charge
even during the guarantee period.
Malfunction Cause Remedy
The digital displays go out
of order
The power has failed. 1. Wait for the power cut to
end.
2. Switching on the appliance.
The household fuse has
been tripped.
Insert fuse.
The fuse is tripped again:
1. Switching off the appliance
2. Call a qualified electrician.
The overheat protection
feature has switched off all
cooking zones and
inhibited their functions.
Allow the cooking zones to
cool down.