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Guarantee Conditions
For general enquiries concerning your Electrolux appliance
or for further information on Electrolux products, please
contact our Customer Care Department by letter or
telephone at the address below
* calls to this number may be recorded for training purposes.
Customer Care Department
In the event of your appliance requiring service, or if you
wish to purchase spare parts, please contact your local
Service Force Centre by telephoning:
0870 5 929929
Your telephone call will be automatically routed to the
Service Force Centre covering your post code area.
Service and Spare Parts
Before calling out an engineer, please ensure you have
read the details under the heading Something Not
Working.
When you contact the Service Force Centre you will need
to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found
on the rating plate)
5. The purchase date
Please refer to your guarantee card for the guarantee
conditions. Replacement cards are available on request
from the above address.
Customer Services Department
Major Appliances
Electrolux
Addington Way
Luton
Bedfordshire
LU4 9QQ
Tel: 08705 950 950 *