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Cooktop troubleshooting
FOUR FUNCTION MODELSMODELS WITH CERAMIC GLASS COOKTOP
Problem Possible solutions
There is a metal sheen on the glass. This could be caused by copper or aluminium-
bottomed pots. Ceramic glass cleaner should remove
this. If the cooktop is not cleaned regularly and the
stains are allowed to burn onto the surface, they may
react with the glass and no longer be removable.
The glass is being scratched. The ceramic glass is very tough and does not scratch
easily. The most common cause of scratching is rough-
edged cookware. Check that your pots/pans have at,
smooth bases. Do not use a heavy-duty scourer to
clean the cooktop.
The element keeps turning itself on
and o .
This is normal and is caused by :
1. The element cycling to prevent the glass from
overheating.
2. The controller sometimes cycling to maintain your
selected heat setting.
The element keeps turning itself on and
o and the cookware isn’t heating.
This is caused by pots/pans that have uneven bases
and therefore do not make good contact
with the glass. Cookware like this will not heat up
properly. Use cookware with smooth bases
that sit at against the glass.
The element status indicator lights
(ON, HOT SURFACE) are no longer
working.
Call your Service Centre. See your Warranty and
service book for contact details.