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Problem Possible Cause Probable Correction
Cubes are partially
formed or are
white at the
bottom.
Not enough water in the
water trough.
Check if the water supply pressure is
below 15 psig.
Check water supply; filter may be
restricted.
Check for a water leak at the water
trough.
Noise during
operation
The feet are not leveled and
locked.
Level and lock the feet. See “Leveling
the Ice Maker”.
Certain sounds are normal. See “Normal Sounds”.
The ice maker
stops suddenly
while making ice.
The electricity is off. Reconnect the power supply line.
The room temperature is
out of the stated range.
Cut off the electricity; let the ice maker
stop working until the temperature
returns within the stated range.
The ice storage bin is full of
ice.
Remove some ice cubes; make sure the
ice-full probe is free of ice.
The drainage tray on top of
the compressor is full.
Drain off water by unscrewing lower
drainage nut.
The body of the
ice maker is
electrified.
The grounding line isn’t in
the socket.
Use a socket meeting the required
electrical standard.
Scaling occurs
frequently inside
the machine.
The hardness of the water is
too high.
Use a water-softening device installed
in front of the water inlet.
The ice maker
makes an alarm
sound regularly.
The drainage tray on top of
the compressor is full.
Drain off water by unscrewing lower
drainage nut.
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