Filter
Top Products
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Oven will not start
A fuse in your home may be •Replace fuse or reset circuit breaker.
blown or the circuit breaker
tripped.
Power surge. • Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall • Make sure the 3-prong plug on the oven is fully inserted
outlet. into wall outlet.
Door not securely closed. • Open the door and close securely.
Control panel lighted, yet
Door not securely closed. • Open the door and close securely.
oven will not start
START
pad not pressed after • Press
START.
entering cooking selection.
Another selection entered • Press
CLEAR/OFF.
already in oven and
CLEAR/OFF
pad not pressed to cancel it.
Cooking time not entered after • Make sure you have entered cooking time after pressing
pressing
TIME COOK. TIME COOK.
CLEAR/OFF
was pressed • Reset cooking program and press
START.
accidentally.
Food weight not entered after • Make sure you have entered food weight after pressing
pressing
AUTO DEFROST. AUTO DEFROST.
Food type not entered after • Make sure you have entered a food type.
pressing
SNACKS
or
COOK.
HOT appears
The temperature inside the oven • Wait for the internal oven temperature to drop. The
on display
is greater than 200 degrees and sensor cooking features will not operate when the oven
the door is opened. is hot.
ERROR appears
During
Reheat
or
Popcorn
• Close the door, press
CLEAR/OFF
and begin again.
on display
program, the door was opened
before steam could be detected.
No steam was detected by sensor • Use
Time Cook.
within 4 minutes and 10 seconds
after start of
Popcorn
program.
PLEASE INSERT PROBE
Probe has been forgotten or not • Insert the probe into the receptacle.
appears on display
inserted properly.
SENSOR ERROR
When using a sensor feature, • Do not open the door until steam is sensed and time is
appears on display
the door was opened before shown counting down on display.
steam could be detected.
31