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BEFORE YOU CALL FOR SERVICE
For most concerns,try these first:
Check to be sure unit is properly connected to power supply.
Check for a blown circuit fuse or a tripped main circuit breaker.
Check to be sure the unit is operating on natural gas, or has been properly converted if
operating on LP gas.
Check to be sure the burner ports or ignition ports are not clogged.
Check to be sure the igniter is dry and clicking. Burner will not light if igniter is damaged,soiled
or wet. If igniter doesn’t click,turn control knob OFF.
If the flame is uneven:
Burner ports may be clogged.
Flame setting may need to be adjusted.
If surface burner flame lifts off the ports:
Check to be sure a pan is sitting on the grate above.
Contact authorized Jenn-Air Servicer.
If surface burner flame is yellow in color:
Contact authorized Jenn-Air Servicer.
If nothing on the range operates:
Check for a blown circuit fuse or a tripped main circuit breaker.
Check if range is properly connected to electric circuit in house.
If the oven light does not work:
The light bulb is loose or defective.
If foods do not broil properly:
The control may not be set properly.
Check rack position.
If baked food is burnt or too brown on top:
Food may be positioned incorrectly in oven.
Oven not preheated properly.
If foods bake unevenly:
The oven may be installed improperly.
Check the oven rack with a level.
Stagger pans,do not allow pans to touch each other or oven wall.
Check instructions for suggested placement of pans on oven rack.
If baking results differ from previous oven:
Oven thermostat calibration may differ between old and new ovens. Follow recipe and use and
care directions before calling for service since the calibration on the previous oven may have
drifted to a too high or too low setting.
For baking results are less than expected:
The pans may not be of the size or material recommended for best results.
There may not be sufficient room around the sides of the pans for proper air circulation in the
oven.
Check instructions for preheating, rack position and oven temperature.
Oven vent may be blocked or covered.