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PROBLEM PROBABLE CAUSE SOLUTION
Flames come out
front.
a.Burners misaligned.
b.Exhaust problems.
c.Radiants have slipped forward.
d.Flue blockage.
a.Adjust position of burners.
b.Install deflector to block down draft.
Install or adjust flue restrictors. If problem
persists, contact your HVAC
representative.
c.Reposition radiants.
d.Turn Custom Pasta System and manual
gas valve off. Let flue cool and remove
foreign objects.
Custom Pasta
System has poor
recovery.
a.Baskets overfilled.
b.Water won’t stop filling or overfills.
c.Scale on heat transfer tubes.
d.Radiant problem – collapsed or out of
position.
e.Faulty or erratic thermostat.
f. Low supply or gas pressure.
g.Exhaust problems.
a.Don’t overfill baskets.
b.Check water auto-fill system.
c.Boil-out Custom Pasta System
d.Reposition or replace radiants.
e.Replace thermostat.
f. Verify if size of incoming gas line to
Custom Pasta System and manifold gas
pressure are adequate.
g.Contact your HVAC representative.
Burners won’t come
on although runner
despite proper water
level.
a.Water level is too low (below lower
sensor).
b.Low water safety shut-off operated.
a.Check water auto-fill system. Fill Custom
Pasta System to proper level.
b.Check low-water safety shut-off system.
Custom Pasta
System vessel boiling
over or excessive
starch overflow.
a.Product overloaded in Custom Pasta
System vessel.
b.Excessive amounts of starch causing
foam.
a.Follow recommended cooking production
figures in determining proper size of
loads.
b.Replace water, then clean sensors and
vessel.
Basket-Lift
mechanism won’t
operate.
a.Connections are loose or timer is faulty.
b.Motor limit switch is faulty.
c.
Lift motor is faulty (14" model).
d.Actuator is faulty (18" and above
models).
e.Control circuit fuse has blown or circuit
breaker in rear or under control panel
has tripped.
f. Relay is faulty (18" and above models).
a.Tighten connections. Replace timer if
faulty.
b.Replace limit switch (14" model). Replace
actuator (18" and above models).
c.
Replace motor. Specify left or right side
motor when ordering.
d.Replace actuator.
e.Replace fuse (use type SC-5 in 14"
model and type SC-3 in 18" and above
models) or reset circuit breaker.
f. Replace relay.
Basket-Lift motor
runs, but basket
doesn’t move.
a.Cam is slipping on motor shaft
(14" model).
a.Tighten cam screw onto flat on motor
shaft.
Basket-Lift basket
goes down, but won’t
go up.
a.Basket-Lif
t motor limit switch is
misaligned (14" model).
a.Align limit switch.
Basket-Lift buzzer
won’t shut off.
a.Buzzer limit switch is misaligned
(14" model).
a.Align limit switch.