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Most cooking problems often are caused by little things that you can find and fix without tools of any
kind. Check the lists below and on the next page before calling for assistance or service, if you still need
help, call Sears Service at 1-800-4-MY-HOME.
MICROWAVE OVEN DOES NOT WORK
PROBLEM CAUSE
Nothing works. • The power supply cord is not plugged into a grounded 3 prong
outlet. (See the "Electrical Requirements" and "Electrical Connection"
sections)
• A household fuse has blown or a circuit breaker has tripped.
• The electric company has had a power failure.
The microwave oven will
not run.
• You are using the oven as a timer. Touch STOP to cancel
the Kitchen Timen
• The door is not firmly closed and latched.
• You did not touch START.
• You did not follow directions exactly.
• An operation that you set earlier is still running. Touch STOP to cancel
that operation.
COOKING TIMES
PROBLEM CAUSE
Food is not
cooked enough.
• The electric supply to your home or walt outlets is tow or lower than
normat. Your electric company can tell you if the line voltage is low.
Your electrician or service technician can tett you if the outlet
voltage iSlOW.
• The cook power is not at the recommended setting.
• Refer to Cooking Tip chart.
The display shows a time
counting down but the
oven is not cooking.
• The oven door is not closed completely.
• You have set the controls as a Kitchen Timer. Touch STOP to cancel the
Kitchen Timer.
TU RNTABLE
PROBLEM CAUSE
The turntable witl not turn.
• The turntable is not correctly in place or the turntable could be in the
turntable "OFF" mode. The glass plate should be correct-side up and
sitting firmly on the center shaft.
• The support is not operating correctly. Remove the turntable and
restart the oven. If the support still does not move, call Sears Service
at 1-800-4-MY-HOME ®. Cooking without the turntable can give you
poor results.
TONES
PROBLEM CAUSE
You do not hear the
programming or
end-of-cycle tone.
• You have not entered the correct command.
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