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BEFORE CALLING FOR SERVICE
TROUBLESHOOTING
Problem Possible Causes Solutions
Food does not broil • Oven controls improperly set. • Make sure you touch the BROIL HI/LO pad.
properly in the oven
• Oven door not closed. • See the Using the Oven section.
• Improper shelf position • See the
Broiling Guide.
being used.
• Food being cooked in a hot pan. • Use the broiling pan and grid that came with your
range. Make sure it is cool.
• Cookware not suited for broiling. • Use the broiling pan and grid that came with your range.
• Aluminum foil used on the • See the
Using the Oven section.
broiling pan and grid has not
been fitted properly and
slit as recommended.
• Oven bottom not securely • See the
Installation Instructions.
seated in position.
Oven temperature • Oven thermostat • See the Adjusting the Oven Thermostat section.
too hot or too cold needs adjustment.
Clock and timer • Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
do not work inserted in the electrical outlet. grounded outlet.
• A fuse in your home may be blown • Replace the fuse or reset the circuit breaker.
or the circuit breaker tripped.
• Oven controls improperly set. • See the Using the Clock and Timer section.
Oven light does not work • Light bulb is loose or defective. • Tighten or replace the bulb.
• Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet. grounded outlet.
Oven will not self-clean • The oven temperature is too • Allow the range to cool to room temperature and
high to set a self-clean operation. reset the controls.
• Oven controls improperly set. • See the Using the Self-Cleaning Oven section.
“Crackling” or This is the sound of the • This is normal.
“popping”
sound
metal hea
ting and cooling
during both the cooking and
c
leaning functions.
Excessive smoking • Excessive soil. • Touch the CLEAR/OFF pad. Open the windows to
rid the room of smoke. Wait until the LOCKED DOOR
light goes off. Wipe up the excess soil and reset the
clean cycle.
• This is normal in a new oven • To speed the process, set a self-clean cycle for a
and will disa
ppear in time.
minimum of 3 hours.
See the
Using the Self-Cleaning
Oven section.