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BEFORE CALLING FOR SERVICE
Problem Possible Causes Solutions
Oven door will not open • Oven too hot. • Allow the oven to cool below locking temperature.
after a clean cycle
Oven not clean after a • Oven controls not properly set. • See the Using the Self-Cleaning Oven section.
clean cycle
• Oven was heavily soiled. • Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
“LOCK DOOR” flashes • The self-clean cycle has been • Close the oven door.
in the display selected but the door is not
closed.
LOCKED DOOR light • The oven door is locked • Touch the CLEAR/OFF pad. Allow the oven to cool.
is on when you want because the temperature
to cook inside the oven has not
dropped below the
locking temperature.
“F—and a number or
• You have a function error code. • Touch the CLEAR/OFF pad. Allow the oven to cool for
letter” flash in the display
one hour. Put the oven back into operation.
• If the function code repeats. • Disconnect all power to the range for 5 minutes
and then reconnect power. If the function error
code repeats, call for service.
Oven shelves are • The nickel shelves (if so equipped) • Apply a small amount of vegetable oil to a paper
difficult to slide were cleaned in a self-clean cycle. towel and wipe the edges of the oven shelves with
the paper towel. Do not spray with Pam
®
or other
lubricant sprays.
“Probe” appears •
This is reminding you to enter a • Enter a probe temperature.
in the display probe temperature after plugging
(convection models) in the probe.
Display goes blank • A fuse in your home may be blown • Replace the fuse or reset the circuit breaker.
or the circuit breaker tripped.
• The clock is in the • See the Special Features of Your Oven Control
black-out mode. section.
Display flashes • Power failure. • Reset the clock.
Unable to get the •
Oven control pads were •
The
BAKE and BROIL HI/LO pads must be touched
display to show “SF” not pressed properly. at the same time and held for 3 seconds.
Power outage, •
P
o
wer outa
ge or surge.
• Reset the clock. If the oven was in use, you must
clock flashes reset it by touching the CLEAR/OFF pad, setting the
clock and resetting any cooking function.
TROUBLESHOOTING