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Problem Possible Cause Correction
There is a blocked filter at the end of
the water supply hose or at the
connecting part on the machine.
u
Clean the filters.
The waterline was not bled of all air
during installation
u
Please contact your qualified installation plumber to
ensure the above criteria is met before calling for
service.
The temperature
is not cold
enough.
The door of the appliance is not
closed properly.
u
Close the appliance door.
Insufficient ventilation.
u
Clear ventilation grilles.
The ambient temperature is too high.
u
Solution: (see 1.3)
The appliance was opened too
frequently or for too long.
u
Wait to see whether the required temperature resets
itself by itself. If not, contact the customer service
department (see Maintenance).
Too much fresh food was placed
inside without SuperFrost.
u
Solution: (see 5.7.4)
The temperature is incorrectly set.
u
Set to a colder temperature and check after 24 hours
The appliance is too near to a heat
source (stove, heater etc).
u
Change location of appliance or the heat source.
Display show
two dashes (“-
-”).
The freezer temperature display will
only show temperatures that are
below freezing.
u
When initially starting the appliance it will not be
below freezing. It will take three to five hours
(depending on ambient conditions) for freezing
temperatures to be achieved and thus displayed
numerically.
The freezer temperature has risen
above zero degrees due to a power
failure or power interruption.
u
See also “Power failure” and “nA”
The interior light
is not on.
The appliance is not switched on.
u
Switch on the appliance.
The door was open for longer than
15 minutes.
u
The interior light automatically switches itself off if
the door has been open for about 15 minutes.
The LED interior light is faulty or the
cover is damaged*
WARNING*
Risk of injury from electrical shock.
Live parts are under the cover.
u
The LED interior light should only be replaced or
repaired by the Customer Service department or by
engineers trained to do so.
WARNING*
Risk of injury from LED lamp!
The lighting intensity of the LED light complies with laser
class 1/1M.
If the cover is faulty:
u
Do not gaze directly at this lighting unit with optical
lenses while very close to the light source. This can
cause damage to your eyes.
Troubleshooting
16 * Depending on model and options