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15
Before You Call For Service
FOR MOST CONCERNS, TRY
THESE FIRST:
❚ Check if oven controls have been properly
set.
❚ Check to be sure plug is securely inserted
into receptacle.
❚ Check or re-set circuit breaker. Check or
replace fuse.
❚ Check power supply.
PART OR ALL OF APPLIANCE
DOES NOT WORK.
❚ Check if surface and/or oven controls have
been properly set. See pgs. 4 & 6.
❚ Check if oven door is unlocked after self-
clean cycle. See pg. 11.
❚ Check if oven is set for a delayed cook or
clean program. See pgs. 8 & 11.
SURFACE BURNER FAILS TO
LIGHT.
❚ Check to be sure unit is properly connected
to power supply.
❚ Check for a blown circuit fuse or a tripped
main circuit breaker.
❚ Check to be sure ignitor is dry and clicking.
Burner will not light if ignitor is damaged,
soiled or wet. If ignitor doesn’t click, turn
control knob OFF.
THE FLAME IS UNEVEN.
❚ Burner ports may be clogged.
❚ Flame setting may need to be adjusted.
SURFACE BURNER FLAME LIFTS
OFF PORTS.
❚ Check to be sure a pan is sitting on the grate
above.
BAKING RESULTS ARE NOT AS
EXPECTED OR DIFFER FROM
PREVIOUS OVEN.
❚ Check the oven temperature selected. Make
sure oven is preheated when recipe or direc-
tions recommend preheat.
❚ Make sure the oven vent has not been
blocked. See pg. 9 for location.
❚ Check to make sure range is level.
❚ Temperatures often vary between a new
oven and an old one. As ovens age, the
oven temperature often “drifts” and may
become hotter or cooler. See pg. 9 for
instructions on adjusting the oven tem-
perature.
NOTE:
It is not recommended
to adjust the temperature if only one or
two recipes are in question.
❚ Use correct pan. Dark pans produce dark
browning. Shiny pans produce light brown-
ing. See “Cooking Made Simple” book-
let for more information on bakeware.
❚ Check rack positions and pan placement.
Stagger pans when using two racks. Allow
1-2 inches between pans and oven wall.
❚ Check the use of foil in the oven. Never use
foil to cover an entire oven rack. Place a
small piece of foil on the rack below the pan
to catch spillovers.
FOOD IS NOT BROILING
PROPERLY OR SMOKES
EXCESSIVELY.
❚ Check oven rack position. Food may be
too close to burner.
❚ Broil temperature too high.
❚ Aluminum foil was incorrectly used. Never
line the broiler insert with foil.
❚ Trim excess fat from meat before broiling.
❚ A soiled broiler pan was used.
❚ Remove oven rack and place broiler pan
on the oven bottom.
OVEN WILL NOT SELF-CLEAN.
❚ Check to make sure the cycle is not set for
a delayed start. See pg. 11.
❚ Check if door is closed.
OVEN DID NOT CLEAN PROPERLY.
❚ Longer cleaning time may be needed.
❚ Excessive spillovers, especially sugary
and/or acidic foods, were not removed
prior to the self-clean cycle.
OVEN DOOR WILL NOT UNLOCK
AFTER SELF-CLEAN CYCLE.
❚ Oven interior is still hot. Allow about one
hour for the oven to cool after the comple-
tion of a self-clean cycle. The door can be
opened when the LOC indicator word is
not displayed.
❚ Both ovens will lock when either oven is
cleaned.
MOISTURE COLLECTS ON OVEN
WINDOW OR STEAM COMES
FROM OVEN VENT.
❚ This is normal when cooking foods high in
moisture.
❚ Excessive moisture was used when clean-
ing the window.
THERE IS A STRONG ODOR OR
LIGHT SMOKE WHEN OVEN IS
TURNED ON.
❚ This is normal for a new range and will
disappear after a few uses. Initiating a
clean cycle will “burn off” the odors more
quickly.
❚ Turning on a ventilation fan will help re-
move the smoke and/or odor.
❚ Excessive food soils on the oven bottom.
Use a self-clean cycle.
“F” PLUS A NUMBER AND
THE MESSAGE: “CALL AN
AUTHORIZED SERVICER”
❚ This is called a fault code. If a fault code
appears in the display and beeps sound,
press the CANCEL pad. If the fault code
and beeps continue, disconnect power to
the appliance. Wait a few minutes, then
reconnect power. If fault code and beeps
still continue, disconnect power to the
appliance and call an authorized servicer.
❚ If the oven is heavily soiled, excessive
flare-ups may result in a fault code during
a clean cycle. Press CANCEL pad and
allow the oven to cool completely, wipe
out soil then reset the clean cycle. If the
fault code and beeps still continue, dis-
connect power to the appliance and call
an authorized servicer.
* F
OR
P
RIORITY
O
NE
S
ERVICE
CALL
TOLL
-
FREE
1-888-4MAYTAG (1-888-462-9824).