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Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a
replacement part within ten (10) working days after receipt of a Return
Materials Authorization (RMA) request. Actual delivery times can vary,
depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty
remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you
purchased the product directly from Cisco, contact your Cisco Sales and
Service Representative.
Complete the information below, and keep it for reference.
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number