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The coffee or espresso is not hot enough.
The cup has not been
pre-heated.
^
Pre-heat the cups (see "Pre-heating cups").
The brewing temperature is set
too low.
^
Set a higher brew temperature (see "Brewing
temperature").
The brew unit filters are
blocked.
^
Clean the brew unit.
^
Clean/degrease the brew unit.
See "Cleaning and care".
The crema on the coffee or espresso is "not right".
The grinder is not set correctly.
^
Set the grinder to a coarser or finer setting
(see "Adjusting the grinder setting").
The brew temperature is too
high for the type of coffee being
used.
^ Set a lower brewing temperature (see
"Brewing temperature").
The coffee beans are no longer
fresh.
^ Add new beans to the coffee bean container.
The coffee dispensers are too
high.
^ Pull the dispensers down until they are at the
same height as the cup rim.
Frequently Asked Questions
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