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ENGLISH
Machine actions Causes Solutions
Milk does not froth. The milk dispensing spout has not
been pulled out
Check that the milk dispensing spout has
been pulled out correctly up to the “
” icon
The carafe has not been correctly
reassembled or with all its compo-
nents.
Make sure the wand is correctly inserted.
All its components have to be correctly
reassembled, as described in the “Weekly
cleaning of the Milk Carafe” section.
The machine takes a long
time to warm up or the
amount of water dispensed
from the wand is too little.
The machine circuit is clogged by
limescale.
Descale the machine.
The brew group cannot be
removed.
The brew group is out of place. Turn the machine on. Close the service
door. The brew group automatically
returns to the initial position.
The co ee grounds drawer is
inserted.
Remove the co ee grounds drawer
before removing the brew group.
There is too much ground
co ee under or over the
brew group.
The co ee used may not be suitable
for automatic machines.
It may be necessary to change the type of
co ee or the co ee grinder settings (see
“Adjusting the Ceramic Co ee Grinder”
chapter).
The machine is adjusting the co ee
grinder for a new kind of co ee
beans or pre-ground co ee.
The machine automatically adjusts itself
after brewing several cups of co ee to
optimise the extraction in relation to the
compactness of the ground co ee.
It may be necessary to brew 2 or 3
products for the co ee grinder to adjust
completely.
This is not a malfunction of the machine.
The machine produces too
humid or too dry co ee
grounds.
Adjust the co ee grinder. Adjusting the ceramic co ee grinder af-
fects the quality of residues.
If the residues are too humid, set a coarser
grind.
If the residues are too dry, set a ner
grind.
Refer to the “Adjusting the Ceramic Co ee
Grinder” chapter.
The machine grinds the
co ee beans but no co ee
is brewed (see note).
There is no water. Fill the water tank and prime the circuit
(see the "Manual Rinse Cycle" chapter).
The brew group is dirty. Clean the brew group (see the "Weekly
Cleaning of the Brew Group" chapter).
This might occur when the machine
is automatically adjusting the dose.
Brew a few co ees as described in chap-
ter “Saeco Adapting System”.
The dispensing spout is dirty. Clean the dispensing spout.