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4. Troubleshooting
Resolving minor problems yourself
Experience has shown that you can resolve most problems
that occur during normal daily usage yourself, without having
to call out a service engineer. Not only does this save costs
but it also means that the appliance is available to use. The
following list of common occurrences and their remedies
should help you identify the causes of most problems.
Problems when the unit is switched on
Appliance does not start up
• Fault with fuse in mains electricity supply.
• Plug not inserted in wall socket.
• Appliance door not closed properly.
• Programme button has not been pressed. Water tap not
turned on.
• Blocked strainer in water intake hose.
CAUTION!
Remember that repairs should only be carried out by
a suitably qualied specialist. Improper repairs can
lead to considerable equipment damage as well as
danger to the user.
Problems with the appliance
Error display on the time remaining indicator
When the buzzer emits 10 short warning signals every
30seconds, the time remaining indicator displays ‘E3’ and the
programme indicator lights (Fig.4-1). Check if:
• The drain hose is too low.
When the buzzer emits 10 short warning signals every
30seconds, the time remaining indicator displays ‘E4’ and the
programme indicator lights (Fig.4-2). Check if:
• The drain hose is crimped or bent;
• The drain hose is too high.
When the buzzer emits 10 short warning signals every
30seconds, the time remaining indicator displays ‘E5’ and the
programme indicator lights (Fig.4-3). Check if:
• The water is turned on and the hose is connected
properly;
• The water supply to the house is on and has sufficient
pressure;
• The water supply hose is crimped or bent;
• The filter for the water supply hose is clogged;
• The drain hose is too low.
When the buzzer emits 10 short warning signals every
30seconds and the time remaining indicator displays E2 or
E6, contact the nearest authorized service centre.
If, after these checks the dishwasher still does not function or
has any other error displayed, then press the ON-OFF button
to OFF. Wait a few minutes then turn the dishwasher back on
and try again.
Fig.4-1
Fig.4-2
Fig.4-3
DocNo.800-0401 - Troubleshooting - RDW6012 dishwasher