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Problem Cause Solution
3.2 Water droplets collect in the
lower crisper drawer areas.
3.2.1 Humidity settings are set too
high.
3.2.1.1 It is normal for some wet air to collect inside the
enclosed crisper. To reduce the accumulation
of moisture, lower the humidity setting and/or
raise the fresh food compartment temperature.
3.3 Water forms at underside of the
crisper glass covers.
3.3.1 Moisture given off from wet
foods.
3.3.1.1 When placing foods in the fridge first pat them
with a dry cloth to remove excess moisture.
3.3.2 Door seal leaks or frequent
door openings in humid
environment.
3.3.2.1 Check the door gaskets and reduce door
openings. Possibly raise fresh food temperature.
Water/humidity/frost on the outside of the fridge
4.1 Wet air forms droplets of water
on the outside edges of the
fridge.
4.1.1 Warm, humid air in the
environment mixes with
cooler air at the door gasket
areas of the fresh food
and freezer compartments
causing condensation.
4.1.1.1
4.1.1.2
A small amount of dew or water moisture is
normal. It is best to wipe it down with a dry
cloth to improve performance.
A slight increase in the compartment
temperatures can reduce this moisture
formation.
4.1.1.3 Check door gasket for proper seal and clean.
Automatic Ice maker
5.1 The ice maker has stopped
making ice.
5.1.1 The ice cube height sensor
arm has detected a full tray
condition.
5.1.1.1 To make more ice cubes you may distribute
your ice to the center drawer right side (or lower
drawer) to increase ice cube harvest
5.1.2 The water supply valve is
closed.
5.1.2.1 Turn on the water supply valve.
5.1.3 The freezer section is not
cold enough.
5.1.3.1 Adjust the setting to the freezer to colder setting
and allow it to balance within 24 hours.
5.1.4 The water source saddle
valve is somehow blocked.
5.1.4.1 Check the water supply saddle valve for
obstruction and replace it if damaged.
5.2 The ice making capacity is low. 5.2.1 The freezer drawer area is not
cold enough.
5.2.1.1 Set the freezer drawer to a colder setting.
5.2.2 The water supply valve is not
at a high enough pressure or
not open all the way.
5.2.2.1
5.2.2.2
1.7–8.4 bar (25–121 psi) and add water booster
if too low.
Make sure the water valve supply is open all the
way.
5.2.2.3 Make sure the water filter is distributing enough
water and is not clogged.
5.2.3 The ice maker sensor arm is
restricted or out of position.
5.2.3.1 Make sure the drawer gaskets are sealing and
kept clean from dirt or debris.
5.3 The ice maker runs
continuously.
5.3.1 The ice maker level sensor is
stuck in the down position.
5.3.1.1 Check the movement of the ice maker sensor
arm so it rests in the ‘up’ position.
5.3.1.2 Make sure that no frozen packs or objects are
obstructing the ice maker sensor arm.
5.4 The ice cubes have a bad odour. 5.4.1 Uncovered, unwrapped,
foods are stored near the ice
cube container.
5.4.1.1 Cover, wrap, and position frozen foods away
from the ice cube container.
5.4.2 The water filter has
approached the end of its
useful life.
5.4.2.1 Check and replace the water filter.
5.4.3 The ice cubes have been set
for too long a period of time.
5.4.3.1 Dump out the stale ice cubes.