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Before Calling for Service
Save time and money -
Check this list before you call for service.
To eliminate unnecessary service calls, first, read all the instructions in this manual carefully. Then, if you have
a problem, always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Store or Service Center for help. When calling.
have this manual handy with the model number, serial number and purchase date filled in on the space on the
front cover.
PROBLEM
l
Range does not work;
totally inoperative
l
Oven does not heat;
cooktop elements
OK
POSSIBLE CAUSE
l
No power to range
l
Clock set incorrectly (if
equipped)
l
Oven controls set incorrectly
l
Door latch in incorrect position
(self-clean models with man-
ual door locks only)
DON’T CALL FOR SERVICE
UNTIL YOU CHECK
l
Check household circuit breaker or fuse.
. Check cord (if equipped) to be sure it is
plugged in.
l
Check clock instructions.
l
Check oven control.
l
Check self-clean instructions.
l
Cooktop does not work;
oven OK
l
Foods do not bake
properly
l
Element (s) unplugged
l
Improper operation of control
l
Oven not preheated. long
enough
l
Improper rack or pan place-
ment
l
Check element connections by removing and
re-plugging element(s) firmly.
l
Be sure knob is pushed in while turning.
l
Be sure to pre-heat:
10 minutes below 350”
15 minutes above 350”
. Maintain uniform air space around pans and
utensils; see cooking hints section.
. Oven temperature
seems inaccurate
. Oven vent blocked or covered
l
Improper use of foil
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Improper temperature setting
for utensil used
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Recipe not followed
l
Range and oven rack not level
9 Using improper cookware
* Thermostat calibration
9 Reflector bowl must have hole in center over
oven vent.
l
Foil use not recommended.
l
Reduce temperature 25” for glass or dull/
darkened pans.
l
Is recipe tested and reliable?
. Check the installation section for leveling
instructions.
l
See cooking hints.
l
See adjustments described following this sec-
tion.
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ESEROl-4