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4.3 Troubleshooting Charts - continued
PROBLEM POSSIBLE CAUSE REMEDY
Drive belt
slipping or
squealing.
1. Worn drive belt.
2. Freeze-up (Auger will not turn).
1. Replace drive belt.
2. Turn CLEAN-OFF-ON switch to OFF
(middle) position for 15 minutes, then
restart.
Low overrun. 1. Auger is assembled wrong.
2. Mix inlet regulator missing.
3. Mix inlet regulator o-ring
missing.
4. Mix inlet regulator air tube
blocked.
5. Product breakdown.
1. Remove mix, clean, sanitize, and freeze
down with fresh mix.
2. Replace mix inlet regulator.
3. Replace mix inlet regulator o-ring.
4. Clean with sanitized brush.
5. Fill freezer with fresh product.
Rear auger seal
leaks.
1. Outside surface of rear auger seal
is lubricated.
2. Rear seal missing or damaged.
3. Seal o-ring missing, damaged or
installed incorrectly.
4. Worn or scratched shaft.
1. Clean lubricant from outside of rear seal,
lubricate inside of seal and reinstall.
2. Check or replace.
3. Check or replace
4. Replace shaft.
Front door
leaks.
1. Front door knobs are loose.
2. Spigot parts are not lubricated.
3. Chipped or worn spigot o-rings.
4. O-rings or spigot installed wrong.
5. Inner spigot hole in front door
nicked or scratched.
1. Tighten knobs.
2. See Section 3.
3. Replace o-rings.
4. Remove spigot and check o-ring.
5. Replace front door.
Hopper will not
maintain mix
temperature
below 40°F
(4°C).
1. Hopper temperature set too warm.
2. Refrigeration problem.
1. Call distributor for service.
2. Call distributor for service.