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Model C722Important: Operator Checklist
Section 8 Troubleshooting Guide
PROBLEM PROBABLE CAUSE REM EDY PAGE
REF.
1. No product is being
dispensed.
a. Low on mix. The MIX
OUT light is on.
a. Add mix to mix hopper.
Return to AUTO mode.
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b. The power switch is in the
OFF position.
b. Turn power switch ON
and select AUTO.
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c. Machine not in AUTO
mode.
c. Select AUTO and allow
machine to cycle off
before drawing product.
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d. Beater motor is out on
reset. The BEATER
OVERLOAD message
displayed.
d. Turn machine off. Press
the reset button. Restart
the machine in AUTO.
---
e. The pump motor is off on
internal overload.
e. Turn the power switch off.
Remove, clean, and
reinstall the mix pump.
Allow at least two minutes
for the pump control to
reset.
---
f. Feed tube or check ring
not properly installed.
f. Make sure feed tube and
rubber check ring are
properly installed.
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g. Butterfat buildup in the
pump.
g. Carefully remove the mix
pump, clean and reinstall.
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h. Freeze-up in mix inlet
hole.
h. Call an authorized service
technician.
---
i. The mix pump ball crank
is broken.
i. Call an authorized service
technician.
---
2. No control panel functions
(power switch is ON).
a. Machine is unplugged. a. Plug into wall receptacle.
---
b. Circuit breaker OFF or
blown fuse.
b. Turn the breaker ON or
replace the fuse.
---
3. The product is too soft. a. Draw rate is set too fast. a. Adjust draw rate:
5 to 7-1/2 oz. (142 g. to
213 g.) of product by
weight in 10 seconds.
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