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TOASTMASTER
®
EQUIPMENT WARRANTY
THIS IS THE STANDARD WARRANTY THAT APPLIES TO ALL NU-VU
®
EQUIPMENT WITH THE FOLLOWING
EXCEPTION: DUE TO IT’S SMALL SIZE THE XO–1N WILL NOT ALLOW THE CHARGING OF TRAVEL TIME BY
A SERVICE AGENCY. IF YOUR XO–1N OVEN REQUIRES THE ATTENTION OF A SERVICE TECHNICIAN WE
REQUEST THAT YOU TAKE THE UNIT TO YOUR APPROVED LOCAL SERVICE AGENCY YOURSELF.
TOASTMASTER® products are warranted against defects in workmanship and materials. No other express warranty,
written or oral, applies. No person is authorized to give any other warranty or assume any other liability on behalf of
TOASTMASTER®, except by written statement from an ofcer of TOASTMASTER®.
Your TOASTMASTER® equipment warranty is limited to the following time periods for the original owner only:
PARTS LABOR
Inside the United States 12 Months 12 Months
All areas outside the United States 12 Months 12 Months
These time limits will apply in all cases unless prior arrangements have been made and agreed to in writing.
The TOASTMASTER® EQUIPMENT WARRANTY is composed of the following:
CONSTRUCTION - -
This warranty covers fabricated metal parts such as side walls, element covers, tops, corner posts (where used),
bases, welded frames and other parts for the lifetime of the unit. The unit is made from welded stainless steel (or
aluminum where applicable) and is warranted to retain the integrity of its construction during its time of use in the
original location of installation. TOASTMASTER® reserves the right to provide the method of, and person to make,
any required repairs.
PARTS - -
This warranty covers electro-mechanical, mechanical and electronic components including hinges, thermostats,
sensors, heating elements, power terminal blocks, timers, buzzers, micro-switches, motors, motor speed controls,
rocker switches, doors, blower wheels, and similar components. Defective parts or components are warranted for a
period of TWELVE (12) MONTHS from the date of shipment. Customers who maintain an open account may purchase
replacement parts against their account. MasterCard, Visa and American Express credit cards are also accepted.
The return of defective parts is required. The return of a defective part or component must be made prior to the
issuance of a credit on an open account. If a part that is returned tests satisfactory in the TOASTMASTER
®
factory
or at an authorized TOASTMASTER
®
dealer or service agency, TOASTMASTER
®
may withhold issuing credit.
Replacement parts will be warranted for a period of ninety (90) days provided they are installed in a manner
authorized by TOASTMASTER
®.
LABOR - -
We require that you call our TOASTMASTER
®
Service Department at (906) 863-4401 for service authorization BEFORE
you call any service agency if you wish to claim a labor expense under the warranty. We may be able to solve your
problem over the telephone, or we will schedule a warranty service call by a reliable service agency in your area.
This warranty covers the installation and replacement of parts and components which are included under PARTS for
a period of not more than TWELVE (12) MONTHS from the date of shipment. This coverage is limited to the normal
labor rate times the allowable hours for performing the work as set forth in the following listing:
TOASTMASTER
®
STANDARD TIME ALLOWANCES FOR WARRANTY REPLACEMENTS
CHANGE PERFORMED CHANGE TIME TEST TIME TOTAL TIME
Oven Motor/Rebalance Wheel 1 hr. ½ hr. 1½ hr.
Oven Heating Element 1 hr. ½ hr. 1½ hr.
Thermostat and Sensor ¾ hr. ½ hr. 1¼ hr.
Timers and/or Buzzer ½ hr. 5 min. ½ hr.
Power/Motor Reversing Switch ¼ hr. 5 min. ¼ hr.
Indicator Light ¼ hr. 5 min. ¼ hr.
TOASTMASTER
®
has determined that the listed times, which are based on the period necessary for a trained service
person to perform the work noted, are fair and reasonable. If a problem is not diagnosed within a half hour, the service
person must contact the TOASTMASTER
®
Service Department via telephone at (906) 863-4401. Additional time for
problem solving will not be allowed unless this procedure is followed. An appointment for servicing a unit should be
set up since time will not be allowed for waiting to service a unit. Unless the service person justies extra time for
performing the work noted, charges for work performed by the service person in excess of the allowed time shall
either be billed to the owner of the equipment or denied.
IMPORTANT: NU-VU
®
WILL NOT PAY FOR ANY SERVICE CALLS AS
WARRANTY WORK IF A TOASTMASTER
®
AUTHORIZED SERVICE
AGENCY DETERMINES THAT YOUR UNIT IS SET UP AND OPERATING
PROPERLY!
IMPORTANT: NU-VU
®
WILL NOT PAY FOR ANY SERVICE CALLS AS
WARRANTY WORK IF A TOASTMASTER
®
AUTHORIZED SERVICE
AGENCY DETERMINES THAT YOUR UNIT IS SET UP AND OPERATING
PROPERLY!