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Table 1: Error Codes/Faults, Possible Causes and Suggested Remedies
The following is a list of fault codes and error messages, along with the possible problem(s) that the oven
may be experiencing. Please attempt the recommended action before calling Customer Service.
NOTE: Any fault codes listed in bold will terminate a cook cycle upon discovery. F6 will not terminate a
cook cycle; however, it will alert the user of a possible air circulation problem.
ISSUE POSSIBLE CAUSES RESOLUTION
No power to oven.
o
Oven is not plugged in.
o
Main circuit breaker is tripped.
o
Plug oven in.
o
Verify wall circuit breaker is on.
Reset breaker and then power oven
back on.
Oven is not warming
up properly.
o
Oven is in state.
o
Door is not closed.
o
Oven has been switched off at
the main circuit breaker.
o
Press the soft key.
o
Close the cook cavity door.
o
Press the key until the oven
is in the state – leave for two (2)
minutes. Unplug the oven – leave for
two (2) minutes. Re-plug in the oven,
switch on the isolator/main power
supply, and press the soft
key.
Display reads
“Oven Door Open”
and alarm sounds.
o
Oven door is open.
o
Door switches are out of
alignment.
o
Open and close the door several times.
o
Call Customer Service.*
Oven is not
cooking properly.
o
Oven is not clean. (Large
deposits of grease, carbon, or
food debris dilute the micro-
wave.)
o
Incorrect Group and/or
Item name was selected for
the product.
o
Product was not cooked from
correct starting state (for
example, chilled or frozen).
o
Clean the oven following the cleaning
instructions on page 25.
o
Check to make sure correct food
group and/or item was selected for the
product being cooked.
o
Ensure product was in the correct
state before being placed in the oven.
*For Customer Service, call 800.90
TURBO/+1 2143796000 or your Authorized Distributor.
MAINTENANCE AND TROUBLESHOOTING