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If you need service or assistance,
we suggest you follow these five steps:
1
.
Before calling for assistance...
Performance problems often result
from little things you can fix yourself
without tools of any kind.
If nothing operates:
l
Is the power supply cord plugged
into a live circuit with the propervolt-
age? (See “Installation Instructions:‘)
l
Have you checked the main fuse or
circuit breaker box?
If the oven will not operate:
l
Is the Keyboard On/Off Control in
the Oven Control Off Position? See
page 7.
l
Is the Lock Lever in the BAKE
position?
l
Is the Oven Door closed for baking
or slightly opened for broiling?
l
Are the Electronic Controls set cor-
rectly? See pages 9-13.
l
Have you programmed a later Start
time?
If surface units will not operate:
l
Have you checked the main fuse or
circuit breaker box?
l
Are surface units plugged in all the
way?
l
Do the control knobs turn?
If surface unit knob(s) will not turn:
l
Did you push in before trying to turn?
If the Self-Cleaning cycle will not
operate:
l
Is the Lock Lever in the CLEAN
position?
l
Is CLEAN TIME set correctly?
l
Did you set a cleaning time longer
than 4 hours and 59 minutes?
If cooking results aren’t what you
expected?
l
Is the range level?
l
Are you using pans recommended
in the Cooking Guide?
l
If baking, have you allowed 1% to 2
inches (4-5 cm) on all sides of the
pans for air circulation?
l
Have you preheated the oven as the
recipe calls for?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe
from a reliable source?
l
Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unit being used?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2.
If you need
assistance%.
Call Whirlpool COOL-LINE” serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
and talk with one of our trained Con-
sultants. The Consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.