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Top Products
If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll-
free telephone number for help or calling for service, please provide a detailed description of
the problem, your appliance’s complete model and serial numbers and the purchase date.
(See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Nothing will
The power cord is not plugged
Plug the power cord into a live circuit
operate
into a live circuit with proper
with proper voftage. (See Installation
voltage.
Instructions.)
A household fuse has blown or Replace household fuse or reset
a circuit breaker has tripped.
circuit breaker.
The oven will
You have not turned the Oven
Turn the Oven Selector to the
not operate
Selector to BAKE or BROIL. desired setting.
You have not turned the Oven Turn the Oven Temperature Control
Temperature Control Knob to a Knob to a temperature setting.
temperature setting.
The surface
A
household fuse has blown or a
units will not
Replace household fuse or reset
operate
circuit breaker has tripped. circuit breaker.
You have not plugged in surface
Turn control knobs to OFF and plug
units all the way.
surface units in all the way.
(See “Replacing” on page 20.)
You are not setting the control Push control knobs in before turning
knobs correctly. to a setting.
Control
You are not pushing in before Push control knob(s) in before
knob(s) will
turning.
turning to a setting.
not turn
continued on next page
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