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PROBLEM
POSSIBLE CAUSE
SOLUTION
Cooking
The range is not level.
Level range. (See Installation Instruc-
results are not
tions.)
what you
expected
The oven temperature seems
Adjust the oven temperature control.
too low or too high.
(See “Adjusting the oven temperature
control” on page 15.)
The oven was not preheated Preheat oven when called for in
before baking. recipe.
The recipe has never been Use only tested recipes from a
tested or is not from a reliable reliable source.
source.
The pan used is not the type Refer to a reliable cookbook for
or size recommended in the recommended pan type and size.
recipe.
There is not proper air Allow 1% to 2 inches (4-5 cm) of air
circulation around pan when space on all sides of pan. There must
baking.
be a minimum space of 1 inch
(2.5 cm).
Cooking utensil does not fit
the surface unit being used.
Pan should be the same size or
slightly larger than surface unit being
used.
The display
There has been a power Reset the clock. (See page 12.)
shows the last failure.
time of day set
2. If you need assistance . . .
Call our toll-free telephone number. Dial
free from anywhere in the U.S.:
1-800-44-ROPER
(l-800-447-6737)
and talk with one of our trained consultants.
The consultant can instruct you in how to
-I-*-.
. . I .
~
ooraln sarlsracrory operation Vom your
appliance or, if service is necessary, recom-
mend a qualified service company in your
area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in
your correspondence.
3.
If you need service .,.
Contact the dealer from whom you purchased
the appliance or the authorized servicer in
your area. For help finding an authorized
servicer in your area, call our toll-free
telephone number in Step 2.
4.
If you are not satisfied with
how the problem was
solved . . .
l Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
l Contact MACAP only when the dealer,
authorized servicer and Roper Brand
Appliance warrantor have failed to resolve
your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your
action.