Filter
Top Products
If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed descrip-
tion of the problem, your appliance’s complete model and serial numbers and the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
Nothing will
operate
The oven will
not operate
POSSIBLE CAUSE
SOLUTION
The unit is not wired into a live
Wire the unit into a live circuit with
circuit with proper voltage.
proper voltage. (See Installation
Instructions.)
A household fuse has blown
Replace household fuse or reset
or a circuit breaker has tripped. circuit breaker.
You have not set the electronic Refer to pages 11-18.
control correctly.
You have programmed a Wait for the start time to be reached.
delayed start time.
The Self-Clean-
The oven clock does not show Reset clock to show the correct time
ing cycle will
the correct time of day.
of day. (See page 9.)
not operate
The Lock Lever is not in the Move Lock Lever all the way to the
Clean position-all the way to
right.
the right.
You have programmed a Wait for the start time to be reached.
delayed start time.
Cooking The oven is not level.
Level oven. (See Installation Instruc-
results are not
tions.)
what you
expected
The oven temperature seems Adjust the oven temperature control.
too low or too high.
(See “Adjusting the oven temperature
control” on page 12.)
You have not preheated the Preheat oven when called for in
oven before baking.
recipe.
The recipe has never been
Use only tested recipes from a reliable
tested or is not from a reliable
source.
source.
The pan used is not the type Refer to a reliable cookbook for
or size recommended in the
recommended pan type and size.
recipe.
continued on next page
25