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If You Need Assistance
Or Sewice
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and
actions you can
take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed descrip-
tion of the problem, your appliance’s complete model and serial numbers and the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from liile things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. lt could save you the cost of a
service call.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Nothing will
The power cord ls not plugged Plug the power cord into a live circuit
operate
into
a
live circuit with proper
with proper voltage. (See Installation
voltage.
Instructions.)
A household fuse has blown or
Replace household fuse or reset circuit
a circuit breaker has tripped. breaker.
The oven will
You have not turned the Oven Turn the Oven Selector to the desired
not operate
Selector to BAKE or BROIL. setting.
You have set a delayed start Waft for the start time to be reached.
time.
You have not turned the Oven Turn the Oven Temperature Control
Temperature Control Knob to a
Knob to a temperature setting.
temperature setting.
You have not set the
Set the MEALTIMER clock correctly.
MEALTIMER’” clock correctly.
(See “Using the MEALTIMER clock” on
page 16.)
You have not set the If
a
delay start or stop is not desired, the
MEALTIMER clocks Stop or Stop and Start Time Knobs must be
Start Time Knobs at the correct
turned to the correct time of day. Turn
time of day.
knobs till they pop out.
The surface
A household fuse has blown or
unita will not
Replace household fuse or reset circuit
a
circuit breaker has tripped.
breaker.
operate
You have not plugged in
Turn control knobs to OFF and plug
surface units all the way.
surface units in all the way. (See ‘Re-
placing” on page 24.)
You are not setting the control
Push control knobs in before turning to a
knobs correctly.
setting.
continued on next page
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