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If you need service or
2. If you need service*:
help, we sug est you
follow these
3
hree steps.
1. Before calling for service...
Performance problems are sometrmes
caused by lrttle things you can correct wrth-
out tools Before you call for service check
thrs lrst
A. It the oven lights and display won’t turn
on at all:
l
Is the unit plugged Into the Outlet ttrmly’
l
Have you checked to be sure a fuse or
circuit breaker IS not open
6. If microwave power won’t come on:
l
Is the safety swatch tn the ON positron
[see page 417
l
Are at1 the controls set properly?
l
Have you touched the START pod?
l
Is the door ftrmly closed’
C. If the cooking times seem too long:
l
Is the line voltage to your home low or
lower than normal? The public utlllty in
your area may be able to tell you if the
voltage IS low
l
Are you allowing more cooking time
when you Increase the quantity (or num-
ber) of food betng cooked in the mrcro-
wave oven?
l
Is the COOK POWER set at the desired
power number?
D. If the display shows a time counting down
but the oven is not cooking...
l
Is ihe Hold Indicator on’
l
Is the Mnute Timer and no Cook Cycle
Indicator on’?
l
Is the oven door closed completely”
E. If the oven turns ofi too fast or too slow
when using the probe:
l
Is tne sensrng end of the probe (first 1 ,]
placed In the center of the food or
beverage’
l
In meats, IS the probe placed rn the cen-
ter of the largest muscle [meat area), not
touching bone or fat and have you al-
lowed for standtng time’ (It may be nec-
essary to relocate the probe and restart
the oven )
l
Is Ihe COOK POWER set at the desired
number?
l
Is the probe plugged securely Into the
side of the oven7
l
Has the COOK TEMP number that corre-
sponds to the desired end temperature
been set?
If there’s an electrical storm which causes a
power Interruption. the display will show all
8’s Reset the clock following the drrectrons
on page 6 Conttnue to use the oven normally
If your Wti!‘iLPc\O~ I
oppl~arxe ever needs
serwce anywhere ;n !he United Slates help IS just
o phone coil owoy tc, your nearest Whirlpool
franchrsed TCCH CAZE- service representotlve
Whrrlpooi malniorns a natIonwide network of
trancnised TECH-CARE service comoorlles lo
tulflli your warranty and probIde after warrunty
sewIce and maintenance !o keep your
WHIRLPOOL appliance In peak condltlon
You II find your nearest TECH CARE ser?/ice
comrxanv llsted In your
iocui teleDhon2 book
Yellow Puges under
APPLIANCES-- HCUSEHOL~’ -MAJOR SERVICE &
REPAIR Should you not find a listing, dial
free. the Whirloool COOL-LINE” service
assistance tel’ephone number.
When calling from:
Michigan _. _, _. (800) 632-2243
Alaska & Hawaii (800) 253- 1121
All other states (800) 253- 1301
If you move.. . To make sure that Your
applrance IS correctly insta!led and to Insure 11s
conftnued satrsfactory operation, please
telephone your nearest TECH-CARE” ser-xe
company for lnstallatron or to get the name of a
qualified installer (Installatton cost ~111. of course.
be pard by you ]
Helpful hints.. .
You can help your TECH-CARE
sewice representative give you faster service if
you include the model and serial number of your
appliance when requesting service Also, retain
vour sales
SIID
und warrontv to verifv vour
warranty status.
Remember.. . Your TECH-CARE service
representative IS specially trained In ihe ehpert
reparrtng and servicing of your ‘WHIRLPOOL
appliances He can help you maintain the
quality orrginally
built Into your WHIRLPOOL
appliance. So why not take the hme. now to
look up his telephone number and lot It jown III
the space provided on the cover
3. ff vou have a Droblem*:
Call fihirlpool Corpordtlon in Benton Harbor at
the COOL-LINE service assistance teleohone
number [see Step 2) or write
Mr Stephen E Upton, Vtce Presrdent
Whrrlpool Coraoratton
Adm\nistrallve Center
2000 U S 33 North
Benton Harbor, Mrchlgan 49022
‘If you must
Cd
or wrote. please provide your name
address. lelephone number type
of oppllance. brand
model. serial number. date of purchase the dealers
name, and a complete descrlptlon of the problem Thts
Informollon IS needed in order to better respond to four
request for osslstonce
IQ