Filter
Top Products
If you need service or assistance,
we suggest you follow these
four steps:
1
l
Before calling for assistance.. .
Performance problems often result from
little things you can find and fix yourself with-
out tools of anv kind.
If nothing operates:
l
Is the range plugged into an operating
outlet or wired into a live circuit with the
proper voltage?
(See Installation
Instructions.)
l
Have you checked the main fuse or circuit-
breaker box?
If the oven will not operate:
l
Is the Oven Selector Knob turned to a set-
ting (BAKE or BROIL, but not TIMED)?
l
Is the Oven Temperature Control turned to a
temperature setting?
It surface units will not operate:
l
Have you checked the main fuse or circuit-
breaker box?
l
Are surface units plugged in all the way?
l
Do the control knobs turn?
If surface unit control knob or knobs will not
turn:
l
Did you push in before trying to turn?
If soil is visible on continuous-cleaning
oven finish:
The special finish is designed to gradually
reduce oven soil during normal baking
or roasting. It is not designed to keep your
oven spotless...only presentably clean.
If you broil often, you may see oven soil.
The door is coolerthan oven walls. Soil will
be more visible on the doorthan other
areas in the oven. See page 14, “Hand
Cleaning.”
If cooking results aren’t what you expect:
l
Is the range level?
l
Are you using pans recommended in the
Cooking Guide?
l
If baking, have you allowed 1% to 2 inches
(4-5 cm) on all sides of the pans for air
circulation?
l
Does the oven temperature seem too low or
too high? See page 5, “Resetting the oven
temperature control.”
l
Have you preheated the oven as the rec-
ipe calls for?
Are the pans the size called for in
the recipe?
Are you following a tested recipe from a
reliable source?
Do the cooking utensils have smooth, flat
bottoms?
Do the cooking utensils fit the surface unit
being used?
See
the
Cooking Guide
for more information
on cooking problems and how to solve them.
2
l
If you need assistance”‘. . .
Call the Whirlpool COOL-LINE’ service as-
sistance telephone number. Dial free from:
Continental U.S.
. . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . (800) 253- 112 1
and talk with one of our trained Consultants.
The Consultant can instruct you in how to ob-
tain satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
3
. If you need service”’ . . .
1
1 FRANCHISED SERVICE (
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE y Ser-
vice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service, anywhere in the United
States. To locate TECH-CARE service in your
area, call our COOL-LINE service assrstance
telephone number [see Step 2) or look in your
telephone directory Yellow Pages under:
15