Filter
Top Products
If You Need Assistance
or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll-
free telephone number for help or calling for service, please provide a detailed description of
the problem, your appliance’s complete model and serial numbers, and the purchase date.
(See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
Nothing will
operate
POSSIBLE CAUSE
The power cord is not
plugged into a live circuit
with proper voltage.
Range is not properly
connected to gas supply.
SOLUTION
Plug the power cord into a live circuit
with proper voltage. (See Installation
Instructions.)
Contact an authorized Whirlpool
service technician to reconnect range
to gas supply. (See Installation
Instructions.)
The oven will
not operate
A household fuse has blown
Replace household fuse or reset
or a circuit breaker has
circuit breaker.
tripped.
Controls are not set correctly.
Reset controls, if needed.
The Oven Selector is not
Turn the Oven Selector to the desired
turned to BAKE or BROIL. setting.
A delayed start time has Wait for the start time to be reached.
been set.
The Oven Temperature
Control is not turned to a
temperature setting.
Push in and turn the Oven Tempera-
ture Control to a temperature setting.
The automatic MEALTIMER’” Set the MEALTIMER clock correctly.
clock is not set correctly. (See “Using the automatic
MEALTIMER clock” on page 16.)
The Stop or Start Time If a delay start or stop is not desired,
Knobs for the automatic
the Stop and Start Time Knobs must
MEALTIMER clock are not
be turned to the correct time of day.
set at the correct time of day. Turn knobs till they pop out.
The gas regulator valve is in
Move the regulator valve lever to the
the off position.
open position. (See Installation
Instructions.)
28