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Power Requirements
When the WhisperKOOLstarts to operate,
it draws several times more power
(amps) during the start-up cycle than it
does during normal operation. Make sure
you have the WhisperKOOL on a
dedicated electrical line at a minimum of
20 amps. See the Product Information
Table on page 10 to find the correct
amperage requirement for your unit.
Make sure that the power line for the
WhisperKOOL does not have any
additional equipment installed on that
circuit. An extra load on the line may be
drawing power away from the
WhisperKOOL unit. In some cases it may
not be readily apparent that an additional
appliance or electrical device has been
installed on the circuit breaker. In
addition, the unit may not be used on an
electrical line with a Ground Fault
Interrupter (GFI). The WhisperKOOL will
draw more amperage than the GFI will
allow.
Condensation
Water Leaking, Rear
The WhisperKOOL product is designed to
dissipate excessive moisture by collecting
it in the compressor pan and using the
natural compressor heat along with a
heating element to remove condensation.
Operating the WhisperKOOL in
excessively humid conditions can cause
the unit to accumulate more condensation
(water) then the unit can dissipate while
operating, resulting in leakage. In order
to resolve this issue, the unit is designed
with both a Condensate Evaporator
control switch and an external drain line
(see page 13). The Condensate
Evaporator switch will allow you to
operate the heating element continuously
whether the unit is operating or not. (See
Condensate Evaporator on page 13.)
Icing Up
In the unlikely event that your
WhisperKOOL unit is icing up in front,
unplug the unit for 24 to 36 hours and
allow the ice to melt away. Plug the unit
back in and test on the by-pass plug for
24 hours (refer to page 20 and 25).
Within the 24 hour period the unit should
not develop ice and should be generating
cold air. If the unit is functioning properly
when on by-pass, the icing may have been
a result of a faulty thermostat (see page
20). If while on by-pass, the unit
continues to form ice, first check that all
4 fans are working. Secondly, check to
see if the unit is blowing cold air. If the
air is cool to luke warm, but not cold
, the
unit requires further service.
Please contact Customer Service for
assistance and guidelines. Before
contacting Customer Service, see pages
23-26.
Repairing Units - Removing Rivets
Only a certified HVAC tech should work on
the units. We do not want owners opening
the units for their own safety.
1. Unplug the WhisperKOOL unit.
2. Remove the WhisperKOOL unit from the
wall mounting and set it on a sturdy work-
bench.
3. Drill out the rivets on the top panel that
hold the case together, using a 3/32 (size) drill
bit. This will destroy the rivets.
4. Remove the top off of unit, and carefully
remove the insulation (if any) from the top.
5. When replacing the panel, you can use
rivets or small metal 6-32 3/8” Phillips Pan
Head Screws. It is recommended to locate any
necessary parts at your local hardware store
prior to the service.