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Vinothèque Customer Service is available Monday through
Friday from 8:00 a.m. to 4:00 p.m. Pacific Standard Time.
Please make sure that you have the following information
available before you call:
• The model and serial number of your WhisperKOOL
unit.
• Type of thermostat used with your WhisperKOOL.
• Location and installation details, such as ventilation,
construction and size of room.
• Photos of installation of unit from 10 to 15 feet away,
front and back.
• Completed Troubleshooting Checklist and
Temperature Differential Testing form.
How To Contact Vinothèque Customer Service
Telephone (209) 466-9463 (800) 343-9463
Fax (209) 466-4606
Website www.vinotheque.com
Address Vinothèque Wine Cellars
1738 East Alpine Avenue
Stockton, CA 95205
TECHNICAL ASSISTANCE